Privacy Policy for TwoHomes
Last Updated: August 10, 2026
Introduction
TwoHomes ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application TwoHomes (the "App").
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the App.
Information We Collect
Personal Information
We collect information that you provide directly to us when you:
- Create an account
- Use the App's features
- Contact our support team
Information collected includes:
- Account Information: Email address, display name, password (encrypted)
- Profile Information: Your name, your co-parent's information (when linked)
- Children Information: Names and basic information about your children (for custody tracking)
- Financial Information: Payment schedules, expense amounts, payment notes
- Calendar Information: Events, appointments, and activities you create
- User Content: Notes, messages, and other content you create in the App
- Photos: Receipt images you upload for expense tracking
Automatically Collected Information
When you use the App, we automatically collect:
- Device Information: Device type, operating system version, unique device identifiers
- Usage Information: Features you use, actions you take within the App
- Error Logs: Crash reports and error logs for debugging purposes
Information We Do NOT Collect
- Location Data: We do not track your physical location
- Contacts: We do not access your device contacts
- Health Data: We do not collect health or fitness information
- Browsing History: We do not track your web browsing
- Third-Party Tracking: We do not use third-party analytics or advertising trackers
How We Use Your Information
We use the information we collect to:
- Provide the Service: Enable core features like custody scheduling, expense tracking, and calendar sharing
- Account Management: Create and manage your account, link co-parents
- Notifications: Send you important updates about schedule changes, expenses, and events
- Customer Support: Respond to your questions and provide technical support
- Improve the App: Analyze usage patterns to improve features and fix bugs
- Security: Detect and prevent fraud, abuse, and security issues
- Legal Compliance: Comply with legal obligations and enforce our Terms of Service
How We Share Your Information
With Your Co-Parent
When you link with a co-parent in the App, certain information is shared between you:
- Custody schedules and overrides
- Shared calendar events
- Expense requests and approvals
- Payment schedules (if applicable)
- Activity feed showing actions taken by either parent
We Do NOT Share Your Information With:
- Advertisers: We do not sell or share your data with advertisers
- Data Brokers: We do not sell your personal information
- Social Media: We do not share your data with social media platforms
- Third-Party Analytics: We do not use third-party analytics services
Limited Sharing
We may share your information only in these limited circumstances:
- Service Providers: We use Firebase (Google Cloud) to host our backend services
- Legal Requirements: We may disclose information if required by law
- Business Transfers: In the event of a merger or acquisition
- With Your Consent: We may share information with your explicit consent
Data Storage and Security
Where We Store Data
Your data is stored on Firebase Cloud Firestore and Firebase Cloud Storage, hosted on Google Cloud Platform servers in the United States.
Security Measures
- Encryption in Transit: All data transmitted is encrypted using TLS/SSL
- Encryption at Rest: All stored data is encrypted
- Authentication: Secure authentication using Firebase Authentication
- Access Controls: Strict access controls limit who can access your data
Data Retention
- Active Accounts: We retain your data as long as your account is active
- Deleted Accounts: When you delete your account, we delete your personal data within 30 days
- Backups: Deleted data may persist in backups for up to 90 days
Your Rights and Choices
Access and Update
You can access and update your information through the App's settings.
Delete Your Account
You can delete your account at any time through the App settings.
Export Your Data
You can request a copy of your data by contacting us at privacy@twohomes.app.
Children's Privacy
TwoHomes is not intended for use by children under 13. We do not knowingly collect personal information from children under 13.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy in the App and updating the "Last Updated" date.
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